V.A.-Men: Delays of Future Past

  • Aired:  06/10/14
  •  | Views: 83,306

During a late-night congressional hearing, it's revealed that the V.A.'s technology hasn't been substantially updated since 1985. (7:45)

>> Jon: HI. WELCOME TO "THEDAILY SHOW." I'M JON STEWART.

GOOD SHOW FOR YOU TONIGHT.

MY GUEST TONIGHT, SEBASTIANJUNGER. HE'S THE DIRECTOR OF THE

NEW DOCUMENTARY "KORENGAL,"AND WE'RE VERY EXCITED

ABOUT THAT. IT'S THE FOLLOW UPTO "RESTREPO,"

WHICH YOU ALL REMEMBER.

BUT FIRST, YOU KNOW, WE KNOWABOUT THE V.A. BACKLOG AND HOW

PRESIDENT OBAMA PROMISEDTO FIX IT BACK THERE IN,

WHAT DO YOU CALL IT, OT 8.AND HOW BEFORE THAT, GEORGE BUSH

HAD PROMISED TO FIX IT. ANDBEFORE THAT, WELL I GUESS

IT COULD BE SUMMED UP BYHARRY S. TRUMAN,

HARRY S. TRUMAN WHO SAID IN1945, THIS IS TRUE,

FIVE WEEKS AFTER HE TOOK OVERFOR FRANKLIN DELANO ROOSEVELT,

WHO HAD DIED OF A BRAINHEMORRHAGE AFTER HE TRIED TO

WRAP HIS MIND AROUND THE V.A.

F.D.R., POLIO, NO PROBLEM.

DEPRESSION, NO PROBLEM.

HITLER, TOJO, NO PROBLEM.

THE V.A.?

ANYWAY, AS HARRY TRUMAN SAID,"THE VETERANS ADMINISTRATION

WILL BE MODERNIZED AS SOON ASPOSSIBLE, BUT I CAN'T DO IT

IMMEDIATELY."

[LAUGHTER]TRUMAN!

THE GUY WHO WAS ABLE TO HARNESSTHE POWER OF THE ATOM.

THE GUY WITH WHOM THE BUCK STOPSCOULDN'T MAKE A DENT IN THE V.A.

WELL, THE V.A.'S GOTTEN AWAYWITH IT FOR A PRETTY LONG TIME.

GUESS WHAT, FACELESSBUREAUCRACY?

YOU JUST STEPPED IN [BLEEPED]CREEK WITHOUT A CAN OF WHOOP

ASS.

[LAUGHTER]GOT TO GET BETTER AT METAPHORS.

BECAUSE ALL YOUR SHENANIGANSATTRACTED SOME WHAT I THINK

YOU'LL FIND IS UNWANTEDATTENTION.

>> MEMBERS OF CONGRESS AREHOLDING A RARE NIGHTTIME HEARING

TO TACKLE ONE OF THE BIGGESTSCANDALS TO EVER HIT THE

DEPARTMENT OF VETERANS AFFAIRS.

>> Jon: OH [BLEEPED], YOU'RE INTROUBLE NOW, MOTHER [BLEEPED].

[CHEERING AND APPLAUSE]CONGRESS IS HOLDING A HEARING ON

YOUR ASS. AND NOT JUST HEARING,A NIGHT HEARING.

CONGRESS AFTER DARK.

[LAUGHTER]WHEN YOUR TYPICAL DO-NOTHING,

BUMBLING CONGRESS TRANSFORMSINTO BAT-CONGRESS.

I'M BAT-CONGRESS.

TO THE LOW APPROVAL RATINGMOBILE.

>> A LOT OF THE EQUIPMENT, THETECHNOLOGY THAT THE VETERANS

HAVE IS OUTDATED.

COULD THAT AFFECT PART OF THESCHEDULING PROBLEMS?

>> Jon: HMM.

WHAT AN APT NON-GRANDSTANDYQUESTION, DELIVERED IN A SUBDUED

MANNER.

INTERESTING.

OBVIOUSLY TECHNOLOGY CHANGESRAPIDLY.

THE SYSTEMS ARE PROBABLYSLIGHTLY OUT OF DATE THERE.

THAT COULD HAVE AN EFFECT.

PERHAPS THE V.A.'S LAPTOPS ANDiPAD ARE STILL RUNNING ON

PANTHER WHEN THEY SHOULD BERUNNING ON O.S. MAVERICK.

ANSWER THE QUESTION.

>> OUR SCHEDULING SYSTEMSCHEDULED ITS FIRST APPOINTMENT

IN APRIL OF 1985.

IT HAS NOT CHANGED IN ANYAPPRECIABLE MANNER SINCE THAT

DATE.

[AUDIENCE REACTS][LAUGHTER]

>> Jon: FIRST OF ALL, IS THEV.A. REPRESENTED BY ONE OF THE

UNDEAD?

SECOND OF ALL...

[LAUGHTER][SPEAKING IN A ROBOTIC VOICE]:

IT HAS NOT CHANGED.

IT STILL WANTS BRAINS.

BUT SERIOUSLY THOUGH, 1985?

YOU'RE RUNNING O.S. TANDY1000.

YOUR SYSTEM CAN'T PROCESSCLAIMS, BUT IT CAN PRINT AN

ALL-TEXT PICTURE OF SNOOPY.

1985?

ARE YOU KIDDING ME?

HAVE YOU EVER SAW THE MOVIE "THENET" ON LATE-NIGHT CABLE AND

LAUGHED OUT LOUD ALONE ABOUT HOWOUTDATED THE TECHNOLOGY SEEMS?

>> THIS WAS FALSE ALARM.

O.

>> YES.

[LAUGHTER]>> Jon: THAT'S TEN YEARS MORE

ADVANCED THAN WHAT THE V.A. ISCURRENTLY USING.

[CHEERING AND APPLAUSE]I MEAN, THAT'S POW. WHAT?

LET ME ASK YOU A QUESTION:WHERE'S THE OFFICE OF THE

INSPECTOR GENERAL ON THIS?

DOES THE V.A. HAVE AN INSPECTORGENERAL, OR IS IT JUST A PUMPKIN

IN HAT?

COME ON!

ISSUE A REPORT.

>> SINCE 2005, THE O.I.G. HASISSUED 18 REPORTS THAT

IDENTIFIED AT BOTH THE NATIONALAND LOCAL LEVEL DEFICIENCIES IN

SCHEDULING RESULTING IN LENGTHYWAIT TIMES AND A NEGATIVE IMPACT

ON PATIENT CARE.

>> Jon: OH.

THAT'S TWO REPORTS A YEAR ON THEPROBLEM.

CONGRESS, DO YOU HAVE ANYTHINGTO SAY ON THAT?

>> MR. GRIFFIN?

SIR, IN YOUR TESTIMONY YOUSTATED THAT THE O.I.G. HAS

ISSUED 18 REPORTS THAT IDENTIFYDEFICIENCIES IN SCHEDULING

WITHIN THE V.A. SINCE 2005.

CAN YOU ELABORATE ON SOME OF THERECOMMENDATIONS IDENTIFIED

WITHIN YOUR REPORTS?

>> Jon: OH, ELABORATE ON THEM.

WELL, THERE'S 18 OF THEM.

IT SOUNDS PRETTY [BLEEPED]ELABORATE. I UMM,

SIR, I KNOW YOU'VE SENT THEREPORTS TO CONGRESS, AND I'M IN

CONGRESS, BUT THERE'S SOMETHINGI NEED TO TELL YOU.

[WHISPERING]: I CAN'T READ.

I'M SO ASHAMED.

WHENEVER I GO OUT THE EAT, IHAVE TO GO TO DENNY'S BECAUSE I

HAVE TO POINT TO THE PICTURES.

[LAUGHTER]IT'S JUST GRAND SLAM AFTER GRAND

SLAM.

>> DID THOSE I.G. REPORTS NEVERMAKE IT TO YOU?

>> IN RESPONSE TO THAT G.A.O.

REPORT, WE WENT BACK AND LOOKEDAT HOW WE COMPUTED THE WAIT

TIMES FOR VETERANS WHO ARE NEWTO A CLINIC.

>> CAN YOU SAY THAT TODAY THAT'SFAILURE?

WHAT YOU GUYS DID AT ANINTERMEDIARY LEVEL WAS FAILURE.

>> I WOULD SAY WE DID NOT KNOWAT THAT POINT IN TIME,

CONGRESSWOMAN, THE NATURE ANDTHE SCOPE OF THE PROBLEM.

>> Jon: [WHISPERING]: I'MGOING TO KILL SOMEBODY.

IF ONLY THERE WAS SOME VISUALREPRESENTATION OF HOW

RESPONSIBILITY FOR THIS MESS ISBATTED BACK AND FORTH BETWEEN

CONGRESS AND THE V.A. PERHAPSUSING TECHNOLOGY THE V.A.

WOULD BE COMFORTABLE OPERATING.OH, HERE GO. I READ THE

REPORT. AND DIDN'T. PERHAPS YOUCAN READ THE REPORT. AND OH,

MAYBE IF WE ALL READ THE REPORTSAND THEN WE CAN GO THROUGH.

BUT CONGRESS IS REALLY THEISSUE.

[LAUGHTER][BEEP]

I USED TO PLAY THAT FOR HOURS.[BEEP]

CAN'T WE FIGURE OUT SOME --[LAUGHTER]

CAN'T WE FIGURE OUT SOME WAY TOUSE THAT DEATH DRONE N.S.A.

TECHNOLOGY FOR ADMINISTRATIVEPURPOSES AT THE V.A.?

WHAT'S CAPTAIN AMERICA DOINGWHEN HE'S NOT FIGHTING?

CAN HE HELP?

THIS GUY, RIGHT HERE, BOOM.

JUST GIVE HIM AN AMERICAN-THEMEDCLIPBOARD OR AN iPAD AND LET

HIM AT THE BACKLOG.

>> MEN, YOUR WAIT TIMES AREOVER.

I'M TAKING YOU ALL TO SEEDOCTORS.

>> THEY SAID THERE WERE NOAVAILABLE APPOINTMENTS FOR EIGHT

MONTHS.

>> WELL, THERE'S A NEW UNDERSECRETARY OF HEALTH MANAGEMENT

IN TOWN.

>> WE'RE ALL GOING TO GETMEDICINE.

REGULAR HEALTH CHECK-UPS HERE ICOME.

GO TO HELL, BACKLOG!

>> Jon: REFORM!

WE'LL BE RIGHT BACK.

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