Big Book of Assholes - Department of Veterans Affairs

  • Aired:  05/19/14
  •  | Views: 79,908

V.A. offices in several states alter hospital records to hide the degree of their inadequacy and negligence. (4:36)

(CHEERS AND APPLAUSE)>> Jon: BONJOUR! WELCOME

TO THE DAILY SHOW, MY NAMEIS JON STEWART.

GOOD SHOW TONIGHT. YOU KNOWWHO'S ON THE SHOW TONIGHT THERE?

PROFESSOR X, ANDYOU MAY THINK TO YOURSELF

OH -- PATRICK STEWART. NO!

JAMES MCAVOY IS PROFESSOR X.

I JUST BLEW YOUR [BLEEP] MIND.

(LAUGHTER)YOU MAY REMEMBER, A FEW WEEKS

AGO ON THE PROGRAM,DO YOU WATCH THE PROGRAM?

(LAUGHTER)A FEW WEEKS AGO, OR YOU MAY NOT

REMEMBER, YOU MAY HAVEBEEN WATCHING BASKETBALL.

WE ADDRESSED A MINORINCIDENT IN OUR OTHERWISE

SPOTLESS DEPARTMENT OFVETERANS AFFAIRS.

SOMETHING ABOUT THE PHOENIXVA WORKERS FALSIFYING

PATIENT WAITING LISTS SOTHAT IT DIDN'T SEEM LIKE

VETERANS HAD LONG WAITSBEFORE SEEING DOCTORS.

BUT THEY REALLY DID HAVE LONGWAITS.

(LAUGHTER)BUT YOU KNOW IT WAS A GOOD

SYSTEM GIVE OR TAKE A COUPLEOF SCORES OF VETERANS IT MAY

HAVE KILLED.

I GOT SO MAD THAT I SCREAMEDINTO THIS JAR. IT IS A SWEAR

JAR THAT I WOULD SCREAMINTO.

IT'S PRETTY FULL NOW,UNFORTUNATELY.

LET ME JUST-- [BLEEP](LAUGHTER)

[BLEEP].

>> Jon: I THINK THAT MIGHTHAVE BEEN A THREE SYLLABLE

ONE, I DON'T KNOW.

WELL, GOOD NEWS, ACCORDINGTO VA SECRETARY ERIC

SHINSEKI'S CONGRESSIONALTESTIMONY LAST WEEK, MY VA

SWEAR JAR DAYS ARE OVER.

>> ARE PEOPLE QUOTE, UNQUOTE,COOK THE BOOKS?

IS THAT IN FACT A PROBLEMWITHIN THE HEALTH-CARE

SYSTEM?

>> I AM NOT AWARE AND OTHERTHAN A NUMBER OF ISOLATED

CASES WHERE THERE ISEVIDENCE OF THAT.

>> Jon: ISOLATED CASES,QUARANTINED.

SO THAT MAKES ME FEEL MUCHBETTER, UNLESS, AND I THINK

THIS IS HIGHLY UNLIKELY, ANEWS REPORT WOULD AIR, I

DON'T KNOW, THE EXACT SAMEDAY THAT SHINSEKI WAS

TESTIFYING BEFORE CONGRESS,UNLESS A NEWS REPORT LIKE

THAT SAYS OTHERWISE.

>> IT'S ALLEGED THAT VAHOSPITALS IN AT LEAST EIGHT

STATES WERE HIDING VETERANSAPPOINTMENTS ON SECRET LISTS

TO IMPROVE HOSPITAL RECORDSON WAIT TIMES.

>> OH.

>> Jon: AT LEAST EIGHT STATES.HUH -- [BLEEP] [BLEEP]

(LAUGHTER)>> Jon: IS BALLS REALLY A

SWEAR WORD? IS THAT-- I REALLYJUST COULD, I DON'T,

I DON'T KNOW HOWBALLS GOT IN THERE, QUITE

FRANKLY.

ACTUALLY, I DO NOW HOW BALLSGOT IN THERE.

(LAUGHTER)SO GENERAL SHINSEKI, BY

ISOLATED YOU MEANT THAT THEPROBLEM OF INADEQUATE

VETERAN HEALTH CARE WASISOLATED TO VETERANS.

WELL, IT'S NOT LIKE SENIORVA MANAGEMENT IN 2010 SENT A

MEMO WARNING REGIONAL VADIRECTORS ABOUT

INAPPROPRIATE PRACTICESDESIGNED TO MAKE WAITING

LISTS LOOK SHORTER, EXCEPTTHEY DID.

OR THAT CBS NEWS OBTAINEDANOTHER MEMO FROM A VA

HOSPITAL EXPLICITLYOUTLINING HOW AND WHY

COLLEAGUES SHOULD GAME THEWAITING LIST.

>> IF WE EXCEED THE 14 DAYMEASURE FOR SCHEDULING

APPOINTMENTS, HE SAYS, THEFRONT OFFICE GETS VERY

UPSET.

HE OUTLINED A WAY TO GETAROUND IT.

WHEN PATIENTS CALLED FOR ANAPPOINTMENT THEY WERE NOT

BOOKED INTO THE COMPUTERUNTIL AN APPOINTMENT CAME UP

NO LATER THAN 14 DAYS AWAY.

THAT WAY THE MEMO SAYS YOUGET OFF THE BAD BOY'S LIST.

>> Jon: OH JESUS. BALLS!

YES, YOU WOULD GET OFF THEVA'S BAD BOY LIST.

BUT THERE'S THIS OTHERLIST.

PERHAPS WRITTEN MOREINDELIBLY. NO. I WAS ACTUALLY

THINKING OF THE BIG BOOK OFASSHOLES -- BY THE WAY

THE GUY ON THE COVER THERE, WEGOOGLED IMAGES OF ASSHOLES

AND THAT'S LIKE, THAT'S LIKE THESTOCK PHOTO THAT CAME UP.

SO I APOLOGIZE TO WHOEVERJUST THOUGHT SURE, I'LL FIX

MY HAIR, WHY NOT.

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